Legal

Terms of Use

Last updated: 25 May 2026

Terms of Use

Last updated: 25 May 2026

The short version

ADHD Reflect is a website that helps parents (especially ADHD parents) understand difficult moments and find a smaller next step. It is not therapy, diagnosis, crisis care or medical advice. It is for adults. By using it, you agree to the things on this page.

If anything is unclear, email hello@adhdreflect.com.

Who can use ADHD Reflect

You can use ADHD Reflect if:

• you are 18 or older;
• you agree to these terms;
• you are using it for your own personal, non-commercial use.

We do not knowingly serve people under 18. If you are under 18, please do not use the site or create an account. If you are a parent or carer and you think someone under 18 has created an account, email privacy@adhdreflect.com and we will delete it.

What ADHD Reflect is, and what it is not

ADHD Reflect is:

• written content (cards, deeper guides, a quiz, a newsletter and weekly practices);
• a way to type or speak what just happened and be shown a relevant pre-written card or guide;
• an educational and reflective resource for parents.

ADHD Reflect is not:

• a therapist, psychologist, psychiatrist, GP or coach;
• a diagnostic tool for ADHD or anything else;
• a crisis service;
• a substitute for professional advice, support or care;
• a place to get medical, legal or financial advice.

If you need clinical support, see our Important safety information page or speak to a qualified professional in your country.

How the assistant works

When you type or speak something into our in-the-moment assistant, your text is sent to Anthropic’s Claude API to match the right card or guide. The AI does not generate advice. It matches your input to content written and reviewed by us.

The full details of what is sent, what is logged and what is not, are in How the AI works and the Privacy policy.

Your account

You do not need an account to use most of ADHD Reflect. If you create one, you agree to:

• give us a real email address that you control;
• keep your login details to yourself;
• tell us if you think someone else has accessed your account;
• not pretend to be someone else.

You can delete your account at any time from your account settings or by emailing privacy@adhdreflect.com.

We may suspend or close an account if it is being used in a way that breaks these terms, harms other people or risks the integrity of the service.

Free, paid and trial features

Most of ADHD Reflect is free. Some features may be paid.

If you sign up for a paid subscription:

• the price, billing cycle and what you get are shown before you pay;
• payments are processed by Stripe;
• subscriptions renew automatically until you cancel;
• you can cancel any time from your account settings, and you will keep access until the end of the period you have paid for;
• we do not refund partial periods, but if something has gone wrong, email us and we will look at it case by case;
• prices may change. If they do, we will tell you before they apply to your subscription.

If we offer a free trial, the rules of that trial will be shown before you start it.

Acceptable use

You agree not to:

• use ADHD Reflect to harm yourself, your child or anyone else;
• treat the site as a substitute for emergency or crisis services;
• try to break into accounts, systems or data that are not yours;
• scrape, copy or republish our content without permission, beyond ordinary fair use such as quoting a sentence or two with attribution;
• use the assistant or any other feature in a way that would damage the service for other people;
• use ADHD Reflect to develop a competing product or train a different AI model;
• upload viruses, malicious code or anything else that could harm our systems or other users;
• post anything illegal, threatening, harassing or designed to identify or harm a specific person.

We may remove content, suspend an account or take other action if these rules are broken.

Crisis and safety

If you are worried you may hurt yourself, your child or someone else, step away from the screen if it is safe to do so and contact emergency services or a crisis line in your country.

In Australia, you can call 000 for emergencies, Lifeline on 13 11 14, or Kids Helpline on 1800 55 1800.

You can find more options on the Important safety information page.

ADHD Reflect does not provide crisis care.

Our content

All the writing, cards, guides, illustrations, branding and design on ADHD Reflect are owned by us or used with permission. You can:

• read it;
• share short quotes with attribution and a link;
• print or save copies for your own personal use.

You cannot:

• republish whole guides or cards;
• use our content commercially without written permission;
• claim our content as your own;
• use our brand, name or logo in a way that implies endorsement.

If you would like to use our content in a clinic, workplace, classroom, podcast or paid course, email hello@adhdreflect.com and we will probably say yes if it is honest.

Things you submit

If you send us feedback, suggestions, ideas or your unmatched-query consent, you are giving us permission to use what you have shared to improve ADHD Reflect. We will not link it to you publicly without your permission.

You confirm that anything you submit is yours to share.

Third-party links

ADHD Reflect links to other websites, including support directories, charities, government resources and (where clearly labelled) paid or referral services.

We do our best to check the resources we recommend, but we cannot promise that:

• the linked site will be there forever;
• the linked site is suitable for you;
• the linked service is right for your situation.

Going to a third-party site means you are now under their terms and privacy policy, not ours. See the Affiliate and referral disclosure for how we handle paid links.

No promises about outcomes

ADHD parenting is hard. We have written ADHD Reflect to be useful, honest and grounded, but we cannot promise:

• it will work for you;
• your child’s behaviour will change;
• your relationship with your partner will improve;
• the moment you are in will get easier;
• the site will be online without interruption.

We provide ADHD Reflect “as is” and “as available”. Where the law allows, we exclude all implied warranties.

This does not affect any rights you have under the Australian Consumer Law or equivalent consumer protection laws in your country. Those rights still apply.

Limits on our liability

To the maximum extent allowed by law, we are not responsible for:

• decisions you make based on content on the site;
• the actions or content of third-party providers we link to;
• losses caused by other people’s use of your account;
• indirect or consequential losses.

If we are found liable for something, our total liability for the past 12 months is limited to the amount you have paid us in that period, or AUD 100, whichever is higher.

Nothing in these terms excludes liability that cannot be excluded under the Australian Consumer Law or other applicable law, including liability for gross negligence, fraud or death and personal injury caused by our negligence.

Ending the service

You can stop using ADHD Reflect at any time.

We may need to suspend, change or close part of the service. If we close a paid feature, we will refund any unused, prepaid time. If we close the whole service, we will give you reasonable notice and let you export anything important first.

Changes to these terms

We may update these terms. If we make a change that affects your rights, we will tell newsletter subscribers and account holders by email. The current version of these terms always lives at this URL, with the “last updated” date at the top.

If you keep using ADHD Reflect after a change, you accept the new version.

Governing law

These terms are governed by the laws of Queensland, Australia. Any dispute will be heard in the courts of Queensland. If you live elsewhere, you may also have rights under the consumer laws of your country.

Contact

General contact: hello@adhdreflect.com Privacy: privacy@adhdreflect.com Postal: [Postal address, Brisbane QLD, Australia]